Toronto, ON — Today, Feb. 25 Toromont Cat, a division of Toromont Industries Ltd., announced the closure of their Grand Falls-Windsor, Newfoundland and Labrador branch, effective May 2, 2014.
Following a strategic review of branch distribution in Newfoundland, and the quest to provide a cost effective and improved customer service model, it is with disappointment that Toromont Cat announces the closure of their Grand Falls-Windsor facility. The local branch operation will close effective May 2, 2014 after having been in business first under Newfoundland Tractor and since 1997 under Toromont Cat.
“Unfortunately, today’s economic conditions have been challenging, specifically in this area. All the while we have strived to become more competitive and provide value to our customers. It is for these reasons we have chosen to consolidate our branch operation in Grand Falls with our Corner Brook operation,” said Wayne Waterman, Vice President and GM Newfoundland at Toromont Cat. “By doing so, we hope to achieve some economies of scale while continuing to service our existing Grand Falls customers. We will attempt to maintain employment for as many employees as possible, including transfers to other operations where feasible.”
Resident Field Service Technicians and the current sales force will continue to service the needs of Grand Falls customers, with Parts being handled through the nearby Corner Brook operation. Toromont Cat is committed to making this transition as seamless as possible for their valued customers, and as such the current telephone number will remain unchanged at (709) 489-2131.
Having enjoyed a long and mutually rewarding relationship with customers and the communities of Central Newfoundland and Labrador, Toromont Cat looks forward to continuing to meet and exceed their expectations for many years to come.
Toromont Industries Ltd. operates through two business segments: The Equipment Group and CIMCO. The Equipment Group includes one of the larger Caterpillar dealerships by revenue and geographic territory in addition to industry leading rental operations. CIMCO is a market leader in the design, engineering, fabrication and installation of industrial and recreational refrigeration systems. Both segments offer comprehensive product support capabilities. This press release and more information about Toromont Industries can be found on the Web at www.toromont.com.