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Eastern Health seeking volunteers for new Client and Family Advisory Council

Eastern Health
Eastern Health

ST. JOHN’S, NL – Eastern Health is looking for volunteer client and family advisors to serve on the regional medicine program’s new Client and Family Advisory Council (CFAC).

The CFAC offers an opportunity for patients and families to improve medical care experiences and to work with health professionals to shape policies, programs and day-to-day interactions, according to a news release from the health authority.

“Engaging patients and families is key to effective delivery of medical services at Eastern Health,” said Collette Smith, vice-President responsible for the regional medicine program at Eastern Health.

“We want to work together with clients and families to receive feedback on how to improve the programs and services we offer, develop appropriate solutions and ensure that client values are reflected in clinical decisions.”

The regional medicine program provides medical services in seven hospitals and healthcare centres in the region.

It also offers over 30 outpatient clinics providing diagnostic, treatment, education and follow-up care for patients with acute and chronic illnesses, in areas such as diabetes education and management, neurology, rheumatology, pulmonary function, cystic fibrosis, HIV/AIDS, endocrinology, diagnostic neurophysiology, nephrology, stem cell transplants and genetic services.

Six to eight client and family members who have had experience receiving care within Eastern Health’s medicine program in the last three years will be considered for the role of client and family advisors.

No special qualifications are required to apply, and training will be provided to successful applicants.

People interested in volunteering can visit and fill out a client and family advisor application, indicating medicine program as an area of interest.

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